![]() Omni Channel: Supports a variety of communication channels such as phone calls, VoIP, messaging, WhatsApp, and email. ![]() Pricing $1/user/hour or $150/user/month Pros Businesses can add or remove the features as required. It is listed on Facebook’s specialized marketing partners directory Twillio offers a Flex Cloud platform that gives businesses the capability of combining voice, SMS, WhatsApp, live chat, for a rich customer service experience. The flip side is also true that one needs to have a bit of a technical mindset to make it feature-rich that it is capable. Twilio is among the more customizable WhatsApp Business API services going. That’s when Zoko can start to pinch one's purse.
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